Terms & Conditions

Use of Services

Rapportlook provides customized products, printing services, branding solutions, and corporate office merchandise for business and professional use.

• Services must be used lawfully.
• Unauthorized reproduction or misuse of our designs and services is prohibited.
• Customers are responsible for providing accurate order details and artwork files.

Customized Product Orders

All customized products are produced according to customer-provided designs, logos, and specifications.

• Orders cannot be cancelled once production has started.
• Minor color or print variations may occur due to manufacturing processes.
• Customers must review and approve final mockups before production.

Pricing & Payments

All pricing displayed by Rapportlook is subject to change without prior notice.

• Full or partial advance payment may be required before production.
• Payments must be completed through approved payment methods.
• Taxes, shipping, and additional charges may apply where necessary.

Shipping & Delivery

Rapportlook aims to deliver all orders within the estimated timeframe.

• Delivery timelines may vary depending on product quantity and customization.
• Delays caused by courier services, weather, or unforeseen circumstances are not our responsibility.
• Customers must provide accurate shipping information.

Intellectual Property

All website content, graphics, branding, and service materials are the intellectual property of Rapportlook unless otherwise stated.

• Customers must ensure they own or have permission to use submitted logos and artwork.
• Rapportlook is not liable for copyright infringement caused by customer-provided materials.

Returns & Refund Policy

Due to the customized nature of products, returns and refunds are limited.

• Refunds are only applicable for defective or incorrect products.
• Claims must be reported within 48 hours of delivery.
• Approved refunds will be processed within a reasonable timeframe.

Limitation of Liability

Rapportlook shall not be liable for:

• Indirect or consequential business losses.
• Delays beyond our operational control.
• Errors caused by customer-approved artwork.

Changes to Terms

Rapportlook reserves the right to update or modify these Terms & Conditions at any time.

Continued use of our services after updates constitutes acceptance of revised terms.