Delivery & Return Policy
Transparent delivery timelines and simple return procedures for all Rapportlook customized products and corporate orders.
Delivery Policy
Rapportlook is committed to delivering all customized products and corporate office solutions safely and on time.
- Delivery timelines depend on product quantity, customization, and location.
- Estimated delivery dates are shared after order confirmation.
- Shipping charges may vary depending on order size and destination.
- Customers will receive tracking details once the order has been dispatched.
- Delays caused by courier services, weather conditions, or unforeseen circumstances may occur.
Order Processing
All customized orders require production time before dispatch.
- Orders are processed only after design approval and payment confirmation.
- Large corporate orders may require additional production time.
- Customers must ensure that shipping details are accurate and complete.
Return Policy
Due to the customized nature of our products, returns are accepted only under specific conditions.
- Products damaged during delivery are eligible for replacement.
- Incorrect products received must be reported within 48 hours of delivery.
- Customized items approved by the customer before production are not eligible for return due to design, color, or text preferences.
- Returned products must remain unused and in original packaging.
Refund Policy
Refunds are processed only after the returned item has been reviewed and approved.
- Approved refunds are processed within 7–10 business days.
- Shipping charges are generally non-refundable.
- Refunds will be issued using the original payment method whenever possible.
Need Help With Your Order?
Our support team is available to assist with delivery tracking, returns, replacements, and refund requests.
Email: support@rapportlook.com
Phone: +91 98765 43210